Get in touch with us: ☎ +49 (0) 30 809 33 29 10 ✉ en.debitor@copytrack.com
Have you received an admonition from COPYTRACK?
If you have received a reminder or an admonition from Copytrack about a claim for compensation for a copyright infringement, then you have come to the right place. You are liable in front of court and you may be sued for a copyright infringement that you have been accused of. On the following page, we explain who Copytrack is and why you have been contacted.
If you have received an e-mail or letter with an offer to purchase a license at a later date, please click on the button below:
Who is COPYTRACK?
Copytrack GmbH was founded in 2015 by Marcus Schmitt. Today, Copytrack is active globally in more than 100 countries. Copytrack helps creatives and brands protect their copyright by monitoring the photos and illustrations of its clients – photographers, designers, image agencies, publishers, brands, and e-commerce companies. Since 2015, Copytrack has been helping creatives and brands protect their intellectual property. As one of the leading digital licensing and copyright agents in the world, we have helped manage, license, and enforce over 200.000 cases of image theft. Though most cases settle peacefully, we reserve the right to take legal action where necessary in order to protect the intellectual property of our clients. We believe everyone should be paid for their hard work. Copytrack GmbH is a registered collection service provider according to §10 Abs. 1 Nr. 1 RDG (Aktenzeichen 7525 G 1 KG 02/16, Registrierungsbehörde Kammergericht Berlin).
For more information visit also:
Webseite: www.copytrack.com/
Facebook: facebook.com/COPYTRACK
Twitter: twitter.com/Copytrack
LinkedIn: linkedin.com/company/Copytrack-gmbh/
Why did I receive an admonition from COPYTRACK?
You have received a letter from Copytrack admonishing you to pay for a post-license fee or cover compensation costs for a copyright infringement that you have been accused of. You are wondering whether you are facing a legitimate claim or whether this is a scam. Let us tell you that we have a legitimate claim against you for a copyright infringement that has taken place and that we will go to court representing our client to sue for damages that have created.
Therefore, we kindly ask you to help us resolve this copyright infringement and settle the case. Please reply to our e-mail or call us at +49 30 809 33 29 10 (Mo-Fr, 9-5 pm CET) to avoid further legal action.
Our client has notified us that you are using one or more images on a website operated by you without a proper license. Please visit https://portal.copytrack.com and enter the Case-ID in your letter and e-mail to see the full Evidence Report of your copyright infringement.
We have already contacted you by mail and e-mail to give you the option of subsequently acquiring a post-license. After you have not reacted to this, Copytrack will now claim damages for the illegal use of the image(s) that you have used, as outlined in the letter you have received from us.
The use of photos or graphics without the consent of the author is a copyright infringement. The use of a copyright protected work without a valid license is in direct violation of Title 17 U.S.C., the Copyright Act of 1976. Misuse is a strict liability offense for which you are liable regardless of your knowledge of the infringement or your intent. Penalties and damages can range up to $150,000 not including expenses and legal costs and can be prosecuted globally.
In the following, you will find further answers to important questions. If you are still unsure, don’t hesitate to contact Copytrack by email, phone or chat – +49 30 809 33 29 10 (Mo-Fr, 9-5 pm CET) – our friendly support team will be happy to answer all of your questions.
Photographs and all kinds of creative work are protected by copyright for over 70 years. While each country has its own copyright law, all countries protect the intellectual property of creators by allowing infringements to be sued in front of court. You need to have a license from the copyright owner to be allowed to use his or her work legally.
No. Deleting the image only ends further use. This does not change the fact that you have used the image in the past and must compensate the copyright holder for this. We will assert this claim for the copyright holder even if you have deleted the image. Deleting the images is therefore not sufficient and does not change our claim.
The copyright holder of the images is a client of Copytrack and has commissioned Copytrack exclusively to assert his rights. To this end, he transfers to Copytrack both the claims for damages arising from the copyright infringement and the right to grant subsequent licenses. Our client is very busy in his profession and does not have the time to chase people who are stealing his images online. He finds it a disgrace that people would do this and has commissioned us to enforce his legal claim.
Many of our clients sell their images through agencies. However, very few agencies tell our clients to whom they actually sold the picture. Therefore, it is not always clear to the photographer whether or not you have acquired the image legally or whether you are using it illegally. If you have a license, please let us know and send us the proof of the license.
No. Although the rights holder is also entitled to a claim for omission against the image user, it can only be eliminated by submitting a declaration of omission with a penalty clause. Copytrack will refrain from this at first.
We calculate the fees based on the average price of the work of our client, geography, usage type, length of usage, damage, and image size. Failure to pay will lead to additional costs.
Please visit https://portal.copytrack.com and enter the Case-ID in your letter and e-mail to see the full Evidence Report of your copyright infringement.
Contact us at +49 30 809 33 29 10 (Mo-Fr, 9-5 pm CET) or e-mail us to stop further legal proceedings and to help us settle this case out of court.
Contact us at: +49-30-809.332.910 or en.debitor@copytrack.com
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